Privacy Policy – Stay New Europe

Stay New Europe (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website (“Website”) and use our services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information automatically collected when you use our Website. This includes:

a. Personal Information

Name
Email address
Phone number
Billing and payment details (when making bookings or purchases)
Travel preferences

b. Non-Personal Information

IP address
Browser type
Operating system
Device information
Usage data (pages visited, time spent on our Website, etc.)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze Website usage.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services
To process bookings, payments, and refunds
To personalize your experience
To communicate with you, including responding to inquiries and sending promotional offers (with your consent)
To comply with legal obligations
To analyze and improve Website functionality and performance

3. How We Share Your Information

We may share your information with:

a. Service Providers

Third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and analytics platforms.

b. Business Partners

Travel agencies, accommodation providers, and other partners necessary to fulfill your booking.

c. Legal Obligations

Authorities or regulators when required to comply with legal obligations or to protect our rights.

d. Aggregated Data

We may share non-personal, aggregated data for research, marketing, or other purposes.

4. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

Access: Request a copy of your personal information.
Correction: Update or correct inaccuracies in your information.
Deletion: Request deletion of your personal information.
Objection: Object to certain data processing activities.
Data Portability: Receive your personal information in a machine-readable format.

To exercise these rights, please contact us.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Stay New Europe

Your Gateway to Unforgettable European Adventures!